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TalktoaDoc.org Privacy Policy
This document was last updated on June 26th, 2008.
1. ACKNOWLEDGEMENT AND ACCEPTANCE OF PRIVACY STATEMENT
TalktoaDoc.org is committed to protecting your privacy. This Privacy Statement sets forth our current privacy practices with regard to the information we collect when you or your computer interact with our website. Accordingly and upon any such access of this site, you hereby consent to the information collection and use practices described in this Website Privacy Statement.
2. PARTICIPATING MERCHANT POLICIES
Related services and offerings with links from this website, including vendor sites, have their own privacy statements that can be viewed by clicking on the corresponding links within each respective website. Since we do not have direct control over the policies or practices of participating merchants and other third parties, we are not responsible for the privacy practices or contents of those sites. We recommend and encourage that you always review the privacy policies of merchants and other third parties before you provide any personal information or complete any transaction with such parties. All live sessions between users and doctors are completed through Skymol Corporation’s website and their privacy policy can be found HERE.
3. INFORMATION WE COLLECT AND HOW WE USE IT
TalktoaDoc.org collects certain information from and about its users three ways: directly from our Web Server logs, cookies, and the user.
a. Web Server Logs
When you visit our Website, we may track information to administer the site and analyze its usage. Examples of information we may track include:
• Your Internet protocol address.
• The kind of browser or computer you use.
• Number of links you click within the site.
• State or country from which you accessed the site.
• Date and time of your visit.
• Name of your Internet service provider.
• Web page you linked to our site from.
• Pages you viewed on the site.
b. Cookies
We also may use a cookie, which is a small piece of data stored on your hard drive, to identify you from other users or to identify which state you select that you are located in.
c. Personal Information from Users
Visitors to our website can sign up to purchase our services. When you sign up, we will request some personal information such as name, social security number, address, email, telephone number, birthday, and other relevant information. You also may be asked to disclose personal information to us so that we can provide assistance and information to you; for example, to provide online technical support and troubleshooting.
d. Financial Information from Users
If you are purchasing our service, we will request financial information. Any financial information we collect is used only to charge you for the services you purchased. If you purchase by credit card, this information may be forwarded to your credit card provider.
e. Medical Information from Users
While receiving our services you may disclose medical information about yourself on our website such as your medically-related question, medications you are taking, and medical conditions that you may have. This information will be forwarded to physicians in order to fulfill the services you requested.
4. DISCLOSURE OF INFORMATION FROM USERS
We will not disclose any personally, financially, or medically identifiable information we collect from you to third parties without your permission except to the extent necessary including:
• To fulfill your service requests for services;
• To protect ourselves from liability;
• To respond to legal process or otherwise comply with applicable law; or
• In connection with a merger, acquisition, or liquidation of the company.
5. STORAGE OF INFORMATION PROVIDED BY USERS
TalktoaDoc.org uses encryption and 128-bit secure socket layer (SSL) technology to protect your financial and medical information. This helps to eliminate unauthorized access to transmitted data and ensures data is sent only to the intended recipient. Your financial information is immediately deleted once it is no longer needed. Skymol Corporation which handles all live sessions between you and a doctor, stores all live conversation transcripts on their secure servers for 30 days. These transcripts may be viewed to monitor physician performance, investigate a refund request, or to investigate an issue arising out of that conversation.
6. ACCESSING YOUR WEB ACCOUNT AND PAST VISIT RECORDS
We will provide you with the means to ensure that any personally, financially, or medically identifiable information in your web account file or past visit records is correct and current. You may review this information by contacting us by sending an email to our support attendant at the email listed on the “Contact Us” page.
7. CHANGES TO THIS STATEMENT
TalktoaDoc.org has the discretion to occasionally update this privacy statement. When we do, we will also revise the "updated" date at the top of this Privacy page. We encourage you to periodically review this privacy statement to stay informed about how we are helping to protect the personal information we collect. Your continued use of the service constitutes your agreement to this privacy statement and any updates.
8. HIPAA Regulations
To review your health information privacy rights under HIPAA please visit HERE.
9. CONTACTING US
If you have questions regarding our Privacy Statement, its implementation, failure to adhere to this Privacy Statement and/or our general practices, please contact us at the email listed on the “Contact Us” page. TalktoaDoc.org will use commercially reasonable efforts to promptly respond and resolve any problem or question.
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